smartdept. is searching for a UX/UI Writer/Content Designer for a healthcare industry client located in Deerfield, IL (open to remote). The ideal candidate will come with 5+ years of experience. This is a full-time, fully remote (with a strong preference for candidates local to Deerfield or Chicago), long-term contract opportunity with the possibility of an extension.
Summary:
This role focuses on creating optimal, team member-friendly digital experiences. The ideal candidate is a self-motivated writer with a passion for crafting language that drives effective user experiences across digital platforms.
What You’ll Do:
- Collaborate with Product Development, Stakeholders, Researchers, Clinical, Legal, and UI/UX Design teams to ensure all content is on-brand, clear, friendly, and concise
- Stay current in assigned areas to effectively represent the brand
- Manage project timelines, milestones, and internal details to ensure timely delivery
- Participate in and facilitate meetings to understand business goals and objectives
- Troubleshoot and resolve problems or roadblocks
- Coordinate with internal teams to ensure language consistency across all user touchpoints, including:
- Calls-to-action
- Navigation
- Headers/Headlines
- Instructional text
- Error messages and system feedback
- Accessibility support
What You’ll Need:
Education/Experience:
- Bachelor’s Degree required (preferred in writing, editing, copywriting, advertising, communications, journalism, or similar)
- Associate's degree in design and/or certificate in graphic design a plus
- 5+ years of writing experience
- At least 2 years of UI/UX writing experience
- Experience with Microsoft Office and Figma
Nice-to-Have Skills:
- Experience at a creative agency or large corporation
- Experience communicating ideas to business owners, stakeholders, and senior management
- Healthcare industry experience
- Experience working within and pushing the boundaries of established brand voice/editorial guidelines
- Familiarity with technical documentation for customer-facing UI