At H&R Block, the Senior Copywriter is responsible for developing compelling, customer-centered messaging that supports acquisition, engagement, retention, and growth across the Small Business portfolio. This role transforms business objectives, customer insights, and marketing strategies into clear, persuasive content that strengthens brand affinity and drives measurable results.
Reporting into Creative within Marketing, this role partners closely across Marketing, Performance Media, CRM, Product Marketing, Analytics, and Design teams to create integrated campaigns and content experiences across digital and traditional channels. The Sr. Copywriter combines strong creative thinking with a strategic mindset to ensure messaging resonates with small business customers and supports business goals.
Day to day you’ll...
- Develop compelling copy across paid media, email, web, landing pages, social, and other marketing channels
- Create customer-focused messaging that supports SMB acquisition, engagement, retention, and revenue objectives
- Partner with designers and marketers to develop integrated campaigns and creative concepts
- Translate business strategies, product benefits, and customer insights into clear and persuasive communications
- Ensure messaging aligns with brand standards, voice guidelines, and channel best practices
- Develop and refine campaign messaging frameworks, value propositions, and customer-facing content
- Collaborate with stakeholders to gather requirements, incorporate feedback, and deliver high-quality creative solutions
- Support testing and optimization initiatives by developing copy variations and applying performance insights
- Review and edit content to ensure clarity, consistency, accuracy, and effectiveness
- Stay current on industry trends, customer behaviors, and emerging content best practices
- Contribute to the evolution of brand voice, content standards, and creative processes