Senior Copywriter - Internal Brand & Culture

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

We’re looking for a Senior Copywriter - Internal Brand & Culture to join our brand creative studio in London. In this role, you’ll help shape and create impactful and effective work across our internal communications as we take Starling into its next chapter.

You’ll be able to take ideas and turn them into thoughtful, crafted designs that elevate the brand. You’ll be comfortable working across digital, film, scriptwriting and message crafting, and you’ll collaborate closely with other copywriters, designers, art directors, marketers and other internal stakeholders. You’ll take ownership of your work and be comfortable presenting to senior leadership.

This role suits someone who loves the detail and wants to make an impact through great writing, both long and short form, whether it’s scripts, brand manifestos, emails, social copy or writing for other channels.

Key Responsibilities

Creative Execution and Design Craft

• Deliver high-quality design work across a wide range of formats and channels
• Translate creative briefs into strong, clear design ideas and executions
• Take responsibility for your projects from concept to final delivery
• Bring a high level of craft, consistency and clarity to everything you create
• Present your work clearly and confidently to peers and stakeholders

Collaboration and Team Contribution

• Partner with an art direction/design creative to develop creative concepts
• Work closely with designers, art directors, marketers and engineers
• Support and guide mid-weight and junior writers with constructive feedback
• Contribute to creative reviews with ideas, references and positive critique
• Help maintain strong working relationships across the team and wider business

Brand Application and Visual Consistency

• Apply our brand tone of voice consistently and creatively across touchpoints
• Identify opportunities to evolve or improve how the brand is expressed
• Uphold high standards in short, mid and long form copywriting of all types
• Help ensure concepts and finished work aligns with our wider goals and brand principles

Creative Thinking and Development

• Stay aware of creative trends and work across industries
• Bring new ideas and fresh perspectives into the team
• Contribute to the culture of the in-house studio with curiosity and generosity
• Take initiative in developing your own skills and craft

• 4+ years of writing experience in brand, marketing or creative studio environments
• A portfolio that shows original thinking, design craft and versatility
• Experience working within a brand system
• Proficiency in design tools like Figma and Adobe Creative Suite
• Confidence in presenting your work and explaining your decisions
• Attention to detail and a collaborative mindset

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.